PRIVACY POLICY

Privacy Policy for SmartHomesProperties.com

Last Updated: 30/10/2025

1. Introduction

Welcome to Smart Homes Properties ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our website smarthomesproperties.com or interact with our ads and lead forms on platforms like Facebook and Instagram.

By using our service or providing your information through our Meta Lead Ads, you consent to the practices described in this policy.

2. Information We Collect

a) Information You Provide Directly:

• On Our Website: When you contact us via a form, sign up for an account, or subscribe to our newsletter, we collect information like your name, email address, phone number, and property preferences.

• Through Meta Lead Ads: When you complete a lead generation form on Facebook or Instagram, you directly provide us with information. This typically includes:

  • Your full name

  • Email address

  • Phone number

  • Any other questions we include in the form (e.g., "What type of home are you looking for?").

b) Information Collected Automatically:

• Usage Data: We collect information on how you interact with our website (pages visited, time spent, etc.) using cookies and similar technologies.

• Device Information: We collect your IP address, browser type, and operating system.

3. How We Use Your Information (Including Meta Leads)

We use the information we collect for the following business purposes:

• To Fulfill Your Request: If you submit a lead form on Meta, we will use your provided information (name, email, phone) to contact you about the specific service or property you inquired about. This is the primary use of Meta lead data.

• Marketing and Communication: We may use your contact information to send you marketing communications about relevant properties, market updates, and promotional offers. You can opt-out of these communications at any time.

• Personalization: To personalize your experience and provide you with content and property recommendations tailored to your interests.

• Service Improvement: To analyze and improve our website, ads, and services.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• With Real Estate Agents and Brokers: To serve you best, we share your lead information (name, contact details, inquiry) with our affiliated real estate professionals or partner brokers so they can contact you directly regarding your real estate needs.

• With Service Providers: We share data with trusted third parties who help us operate our business, such as our customer relationship management (CRM) platform, email marketing service, and web hosting provider. These parties are contractually obligated to keep your information confidential and secure.

• Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.

5. Meta Lead Generation Specifics

• How We Get Your Data: When you interact with a lead ad on Facebook or Instagram, the information you enter into the form is passed directly to us and stored in our secure CRM system. Meta also provides us with a copy of the ad you responded to.

• Data Transfer: By submitting the form, you understand and agree that your data is being transferred from Meta to Smart Homes Properties and will be handled according to this Privacy Policy.

• Meta's Policies: Your interaction with our Meta ads is also governed by Meta's Data Policy, which we encourage you to review. We are a joint controller with Meta for the data collected through our lead ads.

6. Your Choices and Rights

You have control over your personal information:

• Opt-Out of Marketing: Every marketing email we send contains an unsubscribe link. You can also contact us directly to be removed from our marketing lists.

• Access, Update, or Delete: You can request to see, correct, or delete the personal information we hold about you.

• Cookies: You can usually set your browser to refuse cookies or alert you when they are being sent.

To exercise any of these rights, please contact us at [Your Email Address].

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. We secure the data you provide on computer servers in a controlled, secure environment.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, especially from Meta leads, please contact us:

Smart Homes Properties